Having MMS picture messaging or Data connection issues? Let’s configure the StarHub 4G LTE & MMS Settings for Android, iPhone and Windows Phone
StarHub APN Settings 2020
Name: internet
APN: shppd
MMSC: http://mms.starhubgee.com.sg:8002
APN Type: default,mms,supl
StarHub APN Settings for Android
To Update or Add APN on an Android phone Go to Settings > Shppdions (or More) > Mobile Networks > Access Point Names
We recommend to always add a new APN instead of editing an existing one. Tab on the menu option (little 3 dots on upper right corner) and select Add. Input the following values exactly as they appear:
Name: internet
APN: shppd Alternative option: shwap
Proxy: Leave Blank
Port: Leave Blank
Username: Leave Blank
Password: Leave Blank
Server: Leave Blank
MMSC: http://mms.starhubgee.com.sg:8002
MMS proxy: 10.12.1.80
MMS port: 9201
MCC: Use Default, Do not change
MNC: Use Default, Do not change
APN Type: default,supl,mms
APN Protocol: IPv4/IPv6
APN roaming Protocol: IPv4
Bearer: Unspecified
Tab Save, in the Access Point Menu make sure you select the newly created APN as default one. Restart your phone and test the shppdivity.
Please note that if you change the MCC or MNC values, it will not save the APN Settings – The APN will disappear once you tab on Save
StarHub APN Settings for iPhone
To setup the APN or Cellular Data on your iOS device, depending on the version of your iOS, please follow one of the following options:
For iOS 8 and below – Go to Settings > Cellular > Make Sure Cellular Data is enabled the go to
Cellular Data Options > Cellular Network
Or
For iOS 9 or above – Go to Settings > Mobile Data >Make Sure Mobile Data is enabled. Now Tab on Mobile Data Options > Mobile Data Network.
And enter the following information:
APN: shppd
Username: Leave Blank
Password: Leave Blank
Now, in the LTE Setup (Optional) type in the following info:
APN: Leave Blank
Username: Leave Blank
Password: Leave Blank
For you to be able to send picture messages (MMS), please fill in the details in the MMS section as well:
APN: shppd
Username: Leave Blank
Password: Leave Blank
MMSC: http://mms.starhubgee.com.sg:8002
MMS Proxy: 10.12.1.80
MMS Max Message Size: 1048576
MMS UA Prof URL: http://www.apple.com/mm/uaprof.rdf
Tab on the Home key to Save the Settings and return to the Main Screen. Restart your iPhone and you should be able use the internet on your iPhone
Please note that If option to edit the APN is not available in your iPhone, it means it is disabled by your carrier, in this case please try to load the settings automatically via this link fro StarHub Singapore: http://bit.do/shapn
You can also check: reset the network settings or install a carrier profile via Safari
StarHub APN Settings for Windows Phone
For Windows Phone 7 or 8:
Go to Settings > Cellular > Sim Settings > Add Internet APN
Or
For Windows Phone 10:
Go to Settings > Network and Wireless > Cellular & Sim Settings > Add Internet APN
Profile Name: internet
APN: shppd
User name: Leave Blank
Password: Leave Blank
Type of sing-in info: Leave Blank
IP Type: IPv4
Enable the option to Use this APN for LTE and replace the one from my mobile operator
Proxy Server (URL): Leave Blank
Proxy Port: Leave Blank
Save the settings.
Now, we need to setup the MMS Settings, in Cellular go to Properties, under MMS APN, select Add an MMS APN
Profile Name: internet
APN: shppd
User name: Leave Blank
Password: Leave Blank
Type of Sign-in-info: None
IP Type: IPv4
Proxy Server: Leave Blank
Proxy Port: Leave Blank
MMSC (URL): http://mms.starhubgee.com.sg:8002
MMSC Port: 9201
Maximum MMS Size (KB): 2048
Save the Settings and restart your Windows phone